Built for 50 doors to 5,000
Priced and scoped for mid-market residential operators, not enterprise portfolios with a six-month rollout.
Comparison
Compare call answering, maintenance triage,
and vendor dispatch.
Compare what happens after the call is answered: who troubleshoots, contacts vendors, and handles escalations. Some answering services offer dispatch too. The example below compares Rentive with a message-only plan.
The same 9pm call.
Two outcomes.
A message-only answering plan
Takes a message- Answers the call, often an after-hours script
- Writes down what the tenant said
- Calls or texts you, at 9 PMBack to you
- You wake up, triage, decide
- You call vendors, one by one
- You call the tenant back yourself
Four of those six steps are yours, at night. The message just moved the work, it did not do it.
Rentive
Books the vendor- Answers maintenance calls 24/7
- Troubleshoots the issue with the tenant
- Opens a structured maintenance ticket
- Texts your vendors, 15 minutes each
- Records whether a vendor accepts
- Shares confirmed vendor details with the tenant
- Alerts your team if no vendor accepts or the issue needs review
Start the morning with a clear record of overnight requests and dispatch status: who called, what was tried, whether a vendor accepted, and what needs your team’s attention.
Side by side.
What each one actually does.
| Capability | Message-only plan | Rentive |
|---|---|---|
| Answers every call 24/7 | Yes | Yes |
| Troubleshoots the issue with the tenant | No | Yes |
| Opens a structured maintenance ticket | No | Yes |
| Contacts your approved vendors in priority order | No | Yes |
| Escalates to the next vendor on a 15-minute timeout | No | Yes |
| Shares confirmed vendor details with the tenant | No | Yes |
| Escalates uncertain issues and dispatches nobody accepts | No | Yes |
Your answering service
Compare your quote
Check whether your quote includes triage, vendor dispatch, follow-up, and any per-call or per-minute charges.
Rentive, 100 doors
$300/mo
Maintenance and leasing call answering, troubleshooting, tickets, vendor dispatch, tour booking, and escalation.
Comparing AI tools instead?
Here is where Rentive fits.
Several newer AI tools answer and dispatch too. The honest difference is who Rentive is built for, how fast it goes live, and that you can hear it before you commit.
Live this week, no PMS install
Forward your maintenance line and it works. Nothing to integrate before it answers the first call.
You can hear it right now
Try a sample maintenance call with the live demo agent at (325) 308-1925. The demo dispatches to a Rentive test phone, not a real vendor.
Month to month, pricing on the page
$3.00 per door a month through 500 doors and $2.50 above that, $299 minimum, no platform fee, about $300 a month at 100 doors. Both agents are included, with no per-call charge. Compare a written quote from each provider using the same portfolio and coverage requirements.
A real 911 safety gate
Fire, gas, or intruder is caught before any triage and the tenant is told to call 911. Ask any tool what it does when a tenant says they smell gas.
It never invents an answer
Every answer comes from a knowledge base you control. Unsure, it does not dispatch, it flags you and logs the call.
Hear how Rentive handles a maintenance request.
Try a sample maintenance call with the live demo agent. Hear the troubleshooting and dispatch explanation, then compare it with the coverage your team needs.