Priced against the answering service it replaces.
An after-hours answering service runs $300–$500 a month to take a message and read it back. For similar money, Rentive does the whole job: triage, troubleshoot, dispatch, and escalate.
Platform fee
A trained agent on your line 24/7/365, regardless of unit count.
Per unit
Everything it handles for each door you manage.
$299/mo minimum. Billed monthly. No setup fees. Cancel anytime.
Request accessAbout 15¢ per door per day. Avoid just 2–3 unnecessary vendor trips a month at ~$150 each and Rentive pays for itself.
Above the $299 minimum
Most common
Scales with the portfolio
Each total is the $199 platform fee plus units × $2.50, subject to the $299/mo minimum. Below ~40 units the minimum applies.
24/7 Voice Agent
Answers every maintenance call around the clock: triage, troubleshooting, and dispatch. No hold times, no missed calls.
Autonomous vendor dispatch
Priority-ordered SMS cascade with 15-minute timeouts and automatic escalation to the next vendor, then to you only when all are exhausted.
Ticket & dispatch tracking
A read-only view of every maintenance ticket and vendor dispatch the agent creates, with AI summaries, plus full configuration controls.
Knowledge base
Train the agent on your property rules, policies, and FAQs so tenants always get accurate answers, never invented ones.
Also included
- Emergency detection & 911 routing
- Vendor SMS cascade with escalation
- Maintenance ticket & dispatch tracking
- AI maintenance summaries
- Per-property business-hours config
- Holiday closure scheduling
- Multi-property support
- Email notifications to PM contacts
One relationship, more lines
The Voice Agent is product line one.
The per-unit relationship is built to grow. As Rentive adds new product lines across property management, they layer onto the same platform, with no contract to re-paper. You're pricing the operating layer, not a single feature.
Ready to put your maintenance line on autopilot?
Pricing figures are list prices; design targets elsewhere on the site are not measured outcomes.