A 24/7 property management answering service that never hits voicemail.
Nights, weekends, holidays, and overflow, on your maintenance line and your leasing line. Rentive answers every call around the clock and does the work: triages, dispatches vendors, and books tours. One platform, one flat price.
24/7 is only worth paying for if the call actually moves.
Plenty of services will pick up the phone at 3am. Far fewer will troubleshoot the issue, open a ticket, and text a vendor before you wake up. Round-the-clock coverage that only takes a message just moves the work to your morning. Rentive is built so that answered means handled.
First 500 doors. $2.50 per door after that. $299 monthly minimum. No platform fee.
$300 a month at 100 doors, about 10 cents per door per day. No per-call charges, so 24/7 coverage costs the same on a flood night as on a quiet one.
Questions about 24/7 coverage.
If tenants can have an emergency at any hour, or prospects call outside business hours, then yes, some form of 24/7 coverage protects you from missed emergencies and lost leases. The real question is what that coverage does: a message-only service just takes down the call, while Rentive answers, triages, dispatches vendors, and books tours around the clock for a flat monthly price.
Yes. Rentive runs two agents on one platform: Maya on the maintenance line and Ashley on the leasing line. You can keep them on two dedicated numbers or merge them onto one line that handles both. Either way it is one price that includes both agents, covering every call type 24/7.
They go to voicemail, and most callers do not leave a message. A tenant with a real maintenance emergency calls back angry or dials the emergency line for something routine, and a prospect books a showing with the next available unit. Uncovered after-hours calls are where both emergencies and leases quietly slip away.
Rentive is $3.00 per door a month through 500 doors and $2.50 per door above that, with a $299 monthly minimum and no platform fee, and there are no per-call charges, so a busy night costs the same as a quiet one. At 100 doors that is $300 a month, about 10 cents per door per day, with both the maintenance and leasing agents included.
It is a voice AI, and that is the point: it answers instantly at any hour, never has an off night, and it does more than a human message service by troubleshooting, dispatching, and booking on the call. It also knows its limits and escalates to a human whenever it is unsure, with the full transcript. Call (325) 308-1925 to hear it.
Cover every hour without staffing every hour.
Try a sample maintenance call with the live demo agent at any hour. Then see how Rentive would handle calls for your properties.